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RETURNS & EXCHANGES

RETURN POLICY

We want you to be completely satisfied with your purchase from Caratpatch Originals. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of receipt. The item must be returned in its original condition and packaging. Please contact us to initiate a return and we will provide you with a return shipping label. Once we receive the item, we will process the refund within 5 business days.

EXCHANGE POLICY

If you would like to exchange an item, please contact us within 30 days of receipt. We will provide you with a return shipping label and once we receive the item, we will send you the replacement item. The item must be returned in its original condition and packaging.

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